Some Common Questions…
How much do the computer lessons cost?
Video call computer training sessions are £20 per hour. Prices for computer training in person
depend on location. See the Prices page for more details and special offers.
Do I use my own computer, tablet or phone?
Absolutely. If you are having a lesson at your home or office, training is done using your own computer, tablet, smartphone and internet service. I can teach on any desktop or laptop computer that is using Microsoft Windows (Windows 10, Windows 8, Windows 7, Vista, XP etc) or any iMac using Mac OS. I can also teach on iPads, tablets, smartphones (Android or Apple), iPhones or Macbooks. Usually, we will use your own equipment but I can bring a training laptop to the session if required.
What will I learn?
It’s up to you! Lessons are always tailored around your personal needs. Whether you just want to learn about one thing, or a dozen things, we can sit together at your computer, tablet or phone and go through each one step by step. You tell me what you’d like to know, and I’ll help you understand how to do it in plain English. No jargon, guaranteed!
Do I need to sign up for a number of lessons?
No. You can have a ‘one-off’ session, or you can book more sessions as and when you want them. Payment is accepted by cash, cheque or bank transfer payable in advance or at the end of each session (for lessons in person). Payment in advance is required for online video call lessons.
What ages do you teach?
My youngest customer was 13 and my oldest was 92. So it really doesn’t matter how old you are! I am very patient and will work with you at your own pace.
How long do the lessons last?
Lessons usually last for one hour, but can be longer if you wish. Lessons can usually be booked Monday to Friday between 9am and 6pm. A minimum session of 2, 4 or 6 hours may apply for in person appointments - see the Prices page for more details.
If I run a business, can you train my staff?
Of course. Computers are vital in most businesses these day. I have helped many businesses by training their staff on work related matters. Sometimes being in a classroom environment puts a lot of pressure on a person to ‘perform’ in front of their colleagues, so nervous employees can benefit greatly from one to one sessions. Lessons will take place at your place of work, using your own business equipment. I can also teach small groups - call me for a quote.
Do you fix computers?
No. But I can help you use your computer if you are having problems and show you how to ‘clean it up’ and create extra memory space. I can also help you set up your new computer. For mechanical problems or virus problems, a local computer shop is your best bet.
Jackie Raines works as a freelance computer trainer and home computer tutor offering computer training and smart phone tuition and home computer lessons throughout Kent. The company was established in 2008 and has many happy clients throughout Kent - Thanet (Margate, Ramsgate, Broadstairs, Birchington, Minster), Herne Bay, Whitstable, Sandwich, Canterbury, Swale, West Kent, Maidstone, Chatham, Medway towns and more. Website designed by Jackie Raines.
Copyright © Jackie Raines 2020.